Phone by the Internet – The Pros and Cons  of Skype

Skype is a free to download voice over internet protocol (VoIP) service that is used all over the world. It offers a lot of free features to people sharing the Skype network. Here are some Pros and Cons of their service.

Pros

Software Compatibility:   Skype is compatible with Mac, Linux, Windows, mobiles, WiFi phones, cordless phones and iPhone.

Audio and Video Calls: All calls to family, friends or business partners are free for Skype users. All you have to do is to ask them to download it and share their ID with you. Similarly, it will not cost you a dime to make video calls to people sharing the network.

Outside Network Calls: For $2.95/ month, you can call within U.S and Canada. For $5.95/ month, you can select a country and make calls to your contacts over there. A world wide plan is also available for $12.95/ month.

Text Messages: You get to display your own number on the text messages.

Voice mail: You can personalize greeting messages, store and listen to them later.

Personal Online Number: This feature is very useful if you have friends and family who don’t use the Skype network. With this feature they can call you from their land-line or mobile and only pay their standard call rates.

Call Forwarding: You will be able to receive your calls when you are offline. You can also use it to direct incoming calls to ring on your mobile or phone. If your friend is offline but has activated call forwarding you can reach them when they are away from their computer.

Long Distance Calling: Skype enables you to call world wide to many countries or choose a specific country to call.

You can make calls with the in-built speakers and microphones found on most computers, but a headset will give much better audio quality.

Cons

Skype with 3G: A product like Skype is competition for AT&T, therefore, iPhone users cannot use it on high-speed 3G wireless network of AT&T; they can use it only at Wi-Fi hot spots.

Customer Support: The customer support staff is not very efficient. The main mode of contact is through e-mail and the replies can take a while to come.

911 & Number Transfer: 911 services are not available and you cannot transfer your existing number to the network. However, you can get a new number in your area code (it may take a couple of tries though).

Skype is a force to reckon with in the VoIP industry because of its quality features. See their fair usage policy for calling details. Learn more about Skype. The author researches and writes about different communication devices and computer software.

Article Source: http://EzineArticles.com/?expert=Salman_Hassan

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