Phone Call Management + System

Business phones with unique auto attendant feature enhance the professional image of businesses. Auto attendant is an automated call processing system that provides excellent customer service and access to your employees in an efficient way. The answering system works just as a telephone receptionist, attending calls, routing calls to various extensions, leaving messages, transferring calls and so on.

Phones with auto attendant facility work in conjunction with virtual PBX system. Many advanced communication features can be integrated into an answering system. It receives callers with professional business greetings and provides the callers with a menu of different options. Various menu options provided include: dial by name, dial by extension, call transfer, call forwarding, caller ID, call screening, music on hold, direct inward dialing, speed dial, call conferencing and more.

With automated call handling and forwarding, phone attendant systems can enhance your business image, giving it the mark of professionalism. Using a single business number, your customers can reach you, regardless of your location. You can set custom professional greetings to play during business hours and after business hours. Music on hold feature can also be customized. You can program custom messages to provide basic information about your business.

With flexible communication features, phones with auto attendant system promote better interaction between the business and its customers. Auto attendant can effectively process inbound phone calls and transfer calls to an outside extension. Many advanced features such as voice mail and fax can be integrated with virtual phone attendant system. Through online call management system, you can customize various auto attendant features.

Nowadays businesses rely more on telecommunication systems to manage their interaction with customers and associates. Sophisticated auto attendant feature can efficiently handle all your business calls in a professional manner. There are many hosted service providers offering personalized auto attendant features as per your specific business needs.